Benefits and services
Claims Management
Claims Management
With claimSECUR® the SCHUNCK GROUP offers an independent service company for claims management. claimSECUR® GmbH is a well-known provider for international claims adjustment beyond the insurance solutions. Our network of our own highly qualified professionals, attorneys and specialised cooperation partners represents your interests in case of a claim.
We offer
- Professional claims processing partially or fully outsourced worldwide
- Support with Recourse settlement
- Consulting and process optimisation with claims management
- Risk management and damage prevention
- Quality management
No matter what happens, No matter where it happens. We are there to help you. Claims management using claimSECUR® – independent, professional and fast!
Your contact claimSECUR®
the scope of our service
Claims reporting
- Reception (customers, insurers, claimants, others)
- Requisitioning missing testimony from those involved
- Substantive review, preparation and transmission of documents to brokers, insurers and attorneys*
- Commissioning of experts via insurers or at the behest of clients
Clarification of unresolved issues
- Obtaining cost estimates, photos, etc.
- Organising repair clearance
- Obtaining invoices and expert appraisals
- Structured resubmission and deadline monitoring
Insurer adjustment or rejection
- Substantive review and review of the financial amounts
- Substantive review and review of the financial amount of deductibles
- Where required, support in finding a solution
- Intervention where there are no reactions
- Resubmissions, deadline monitoring
Recourse at the behest of the client
- Holding subcontractors and those causing accidents to account*
- Asserting claims and following up on enforcement
Software and IT connections
- Claim data recording and electronic claim files
- Management and reporting via the CAP manager
- Reporting on accidents and claims by customer
- Individually adapted solutions and interfaces as well as evaluations as per client requests
Other services
- Ongoing and controlled reserve review processes and information
- Regular meetings
- Service provider network (e.g., specialist attorneys, motor vehicle expert appraisers, construction appraisers, average adjusters, emergency assistance and emergency services
