Benefits and services

Claims Management

Claims Management

With claimSECUR® the SCHUNCK GROUP offers an independent service company for claims management. claimSECUR® GmbH is a well-known provider for international claims adjustment beyond the insurance solutions. Our network of our own highly qualified professionals, attorneys and specialised cooperation partners represents your interests in case of a claim.

We offer

  • Professional claims processing partially or fully outsourced worldwide
  • Support with Recourse settlement
  • Consulting and process optimisation with claims management
  • Risk management and damage prevention
  • Quality management

No matter what happens, No matter where it happens. We are there to help you. Claims management using claimSECUR® – independent, professional and fast!

Your contact claimSECUR®

Christian Klaas

+49 89 38177-471

the scope of our service

Claims reporting
  • Reception (customers, insurers, claimants, others)
  • Requisitioning missing testimony from those involved
  • Substantive review, preparation and transmission of documents to brokers, insurers and attorneys*
  • Commissioning of experts via insurers or at the behest of clients
Clarification of unresolved issues
  • Obtaining cost estimates, photos, etc.
  • Organising repair clearance
  • Obtaining invoices and expert appraisals
  • Structured resubmission and deadline monitoring
Insurer adjustment or rejection
  • Substantive review and review of the financial amounts
  • Substantive review and review of the financial amount of deductibles
  • Where required, support in finding a solution
  • Intervention where there are no reactions
  • Resubmissions, deadline monitoring
Recourse at the behest of the client
  • Holding subcontractors and those causing accidents to account*
  • Asserting claims and following up on enforcement
Software and IT connections
  • Claim data recording and electronic claim files
  • Management and reporting via the CAP manager
  • Reporting on accidents and claims by customer
  • Individually adapted solutions and interfaces as well as evaluations as per client requests
Other services
  • Ongoing and controlled reserve review processes and information
  • Regular meetings
  • Service provider network (e.g., specialist attorneys, motor vehicle expert appraisers, construction appraisers, average adjusters, emergency assistance and emergency services

our experts will be happy to advise you – independently and competently.