Vision & Guidelines
Vision & Guidelines
SCHUNCK is the leading insurance broker for logistics and transport and, as a service provider, we are continuously creating new added-value for our customers. We are constantly expanding. Our competence and expertise, in addition to our innovative products and services, also convince other industries and companies of our achievements.
Genuine partnerships with customers and insurers during 100 years of SCHUNCK has been our motivation. Over 300 employees are our driving force. They are the people who energetically shape the future – that of SCHUNCK and of our customers.
100 % customer focus, full commitment to the best insurance solution and top service – that’s SCHUNCK. What’s more, we are all aware that partnerships are created when everything’s at stake. Then we’re there for you. This makes us the insurance broker with the highest customer satisfaction.
We develop the insurance products of tomorrow. This includes innovative services for the IT industry and in cyber security management, as well as individualised and flexible solutions for the needs of our customers. We combine technical and industry expertise and IT competence with the courage to consistently pursue forward-looking topics.
Our maxim: It is usually the simple things that succeed. We make the complex insurance business understandable for you and your world simpler.
OUR MANAGEMENT CULTURE
The SCHUNCK GROUP’s management culture aims at dealing fairly and respectfully with our employees. They communicate openly, coherently, honestly and proactively and in their areas of responsibility they manage working together that requires and promotes the highest levels of achievement. They think and act in the interests of the entire firm and they support it with their ideas and actions.
The SCHUNCK GROUP acts from beginning to end in the interests of its clients. In doing so, we assume a role in which transparency, fairness and honesty take centre stage. We communicate with clients, partners and with each other openly and respectfully, formulate our ideas clearly and have enough confidence to accept other points of view.
The entire SCHUNCK GROUP, like every one of our employees, is at all times ready to assume responsibility for our own actions. This applies especially when our clients need support in a claim event. Because this is where our reliability comes out with our promise to consistently represent the interests of our clients. We do our best for optimum solutions in all fields.
We strive to satisfy our clients’ claim to having the best possible partner. In creative and constructive collaboration we think and act like entrepreneurs. By means of the most modern in-house developed IT, we offer unique flexible solutions above and beyond the market in order to provide our clients with the best possible support.
The men and women who work for us are the real source of our success. Each and everyone of them contributes to our joint success. And here we respect each other and rely on the individual strengths and the personal integrity of all of those employed in our firm. We expect and believe that each one is ready to give his or her best and to do everything to provide our clients with the utmost in support and thus to bond them to us as well as to attract new clients to the SCHUNCK GROUP.
OUR TRADITIONS AND OUR FUTURE
As a family managed firm we have ever since 1919 stood for continuity and for the future. We place the greatest stress on a profitable and commercially healthy future for the SCHUNCK GROUP. This is the sustainable foundation for offering our clients excellent services of the best possible quality and offering our employees jobs that are attractive and secure for the future.