Vision & Guidelines
Vision & Guidelines
SCHUNCK is the leading insurance broker for logistics and transport and, as a service provider, we are continuously creating new added-value for our customers. We are constantly expanding. Our competence and expertise, in addition to our innovative products and services, also convince other industries and companies of our achievements.
Genuine partnerships with customers and insurers during 100 years of SCHUNCK has been our motivation. Over 300 employees are our driving force. They are the people who energetically shape the future – that of SCHUNCK and of our customers.
100 % customer focus, full commitment to the best insurance solution and top service – that’s SCHUNCK. What’s more, we are all aware that partnerships are created when everything’s at stake. Then we’re there for you. This makes us the insurance broker with the highest customer satisfaction.
We develop the insurance products of tomorrow. This includes innovative services for the IT industry and in cyber security management, as well as individualised and flexible solutions for the needs of our customers. We combine technical and industry expertise and IT competence with the courage to consistently pursue forward-looking topics.
Our maxim: It is usually the simple things that succeed. We make the complex insurance business understandable for you and your world simpler.
OUR LEADERSHIP CULTURE
The managers of the SCHUNCK GROUP are committed to fair and respectful treatment of their employees. They communicate openly, clearly, honestly and pro-actively, and manage a cooperation in their area of responsibility that promotes and demands top performance. They think and act in the interest of the entire company and support it with ideas and actions.
The SCHUNCK GROUP acts in the interest of its customers from start to finish. In doing so, we take on a role where transparency, fairness and honesty take centre-stage. We communicate openly and respectfully with customers, partners and each other, formulate our ideas clearly and are confident enough to accept other points of view.
The entire SCHUNCK GROUP, like each of our employees, is ready to take responsibility for its own actions at any time. This is especially true when our customers need our support in the event of a claim. This is where our reliability and our promise to consistently represent the interests of our customers becomes apparent. We give our best for optimal solutions in all areas.
We want to meet our customers’ demand to be the best possible partner for them. In a creative and constructive cooperation, we think and act entrepreneurially. By virtue of ultra-modern IT developed in-house, we offer unique, flexible solutions that are not usual on the market, in order to support our customers in the best possible way.
Our employees are the source of our success. Each individual counts for our joint success. We respect each other and count on the individual strengths and personal integrity of all our employees. We expect and believe that everyone is prepared to give his or her best and to do everything possible to provide optimum support for existing customers and thus to retain them and to inspire new customers for the SCHUNCK GROUP.
OUR TRADITION AND OUR FUTURE
As a family-run company, we have stood for continuity with a future since 1919. We place the highest value on a profitable and economically sound future for the SCHUNCK GROUP. This is the sustainable prerequisite for offering our customers excellent services of the highest possible quality and our employees attractive and future-proof jobs.